Contact Us

Bespoke Counselling Services
Dobson House, Regent Centre
Gosforth
Newcastle Upon Tyne, NE3 3PF
Tel: 07720 970 095
Email: Samantha@bespokecounselling.co.uk

Get in Touch



    Before your assessment or sessions begin, we offer a free initial consultation – a chat up to 30 minutes offered by phone or video call. It’s an opportunity for you to tell us what brings you to us and allows us to ensure we offer the specialist counselling you need. If not we will support you in finding someone appropriate. So make an enquiry above or give us a call.

    If there are technical problems and we must end the session I can continue with e mail to finish the session.

    I will look at the problem and repair where possible. If using zoom I may have to send you another link to start a new video call.

    If the problem can not be fixed and the session is terminated before twenty minutes into the session we can reschedule the session for another time. This will not be counted as a session.

    I need to know that you are in a safe place where you are secure and comfortable. I need to ensure you are in a place where we can talk with no distractions. If there is someone in a room close to you and they can hear you, as long as you are comfortable with this the session can run.

    However, I would not work with a second person in the room . This can affect the therapeutic practice and generally limits open disclosures.

    As a pluralistic Counsellor who studies many different aspects of therapy I pride myself on being able to deliver a wide range of therapy.

    However, at present grief Counselling is something that I am not comfortable to deliver. I am comfortable to discuss grief in sessions although, if the session is to solely support a client with grief I would feel the need to refer a client to another Counsellor/Service to ensure the client is accessing the best service needed for them.


    Each person should be treated as an individual no matter their age, gender, race etc, I work in a way that meets each person’s needs while also working at their pace.


    I am also confident in working with anxiety and depression and believe that we will have an opportunity to build a good therapeutic relationship which will enable us to work towards a co-creative way of helping.


    I can also work well with issues such as anger, loss, low self-esteem, low self-confidence, low mood, relationship issues, family and parental issues, work issues, school issues, exam worries, difficult life decisions, sexual abuse, sexuality, abuse, and body image.


    I have a background working with individuals with learning disabilities so I have the understanding that in these circumstances more patience, trust and empathy is needed in order to build a therapeutic relationship as well as having the ability to use different tools to communicate and work.

    This depends on age. However, all sessions are non-judgmental and client led, rather than being focused on what the therapist wants to talk about.


    When working with adolescents we often work using several different tools including art therapy and play therapy. This is something that will be done only to best suit each individual client.

    Each person that seeks counselling is individual and has individual needs. We do try to base sessions on six. However, after assessment and sessions we may feel that the sessions need to be extended or even reduced. This is something that will be discussed during your assessment.

    You can Make an Enquiry now and Samantha will respond and arrange to have an informal chat over the phone or by e-mail.

    I prefer not to work with drug or alcohol counselling online. This is because there are certain factors that I need to gauge in sessions such as smell of alcohol, pupil dilation and overall condition of the client. This can be difficult when a session is being delivered online.

    I do try my best for therapy sessions to be as comfortable as I can for my clients and for myself. I understand that talking openly to a stranger can be daunting and my job is to hopefully help you feel at ease and that you are in a confidential none-judgmental space.


    However, I do understand that not everyone is a good fit and that a relationship should not be forced. I feel that personal candour is essential to therapy and if you feel we are not working, that it is okay to say so. I will not be hurt by this, my job as a counsellor is to ensure that you receive the best therapy for you. However, if that means finding you someone more suited to yourself then that’s something I can assist you with if this is what you wish to explore.

    Most people see their counsellor on a weekly basis. However, this can be flexible. This is something we can discuss on the initial call or in the assessment, it is important that your therapy suits your individual needs.

    We take privacy and confidentiality very seriously and so everything you talk about with me is kept private and confidential with whoever is in the room at the time.


    As part of my duty of care, the only exceptions to our remit of confidentiality is if you say anything that indicates a risk of harm to yourself or others, a requirement to disclose for legal purposes, or if I am required by a court of law. In these cases we are legally and professionally obliged to disclose to the relevant service though this will be discussed with you before any disclosure takes place.


    Of course, working with children we are required to follow safeguarding procedures at all times.


    The conditions of confidentiality will be discussed with you at the beginning of counselling or therapy. We can also answer any questions about this if you decide to contact us for information.

    During the first appointment Samantha will introduce herself and explain the way they work, their confidentiality policy, and ask you if you have any questions about them or how counselling or therapy works. An assessment form will be filled out together where questions such as your general information and what brought you to counselling. This is to give Samantha some background into yourself and to assess your needs.


    From there, you will have the remainder of the session to talk about your situation and the way you have been feeling. This will help your therapist understand and work with you to develop better ways of coping or dealing with your problems.


    Therapy is much like a conversation rather than an interview. There is a focus on understanding and helping you cope with or overcome your problem without judgement or criticism so that you can talk freely.


    If you both feel that counselling or therapy will be helpful, the therapist will offer you the opportunity to meet on a regular basis to help you overcome your problem and feel better again.